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FST@oslmobile.com
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Welcome to the OSL EMP - Employee Mobile Portal
- Quick updates and feeds will update here.
- For more information always login to SharePoint to get the latest news!
- For any questions please reach out to your manager!
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Loaned TL Tablet Agreement
Welcome to your new role as Team Lead with OSL Retail Services!
A key part of your role and responsibilities as Team Lead will entail the use of a company issued tablet. The purpose of the tablet is to provide assistance with your day to day activities and ensure all team and store objectives are met.
Once the tablet is issued, it is the responsibility of the Team Lead to safeguard the company asset under the following terms and conditions:
1. I acknowledge the equipment I receive is not my personal property, but that of OSL Retail Services Corp.
2. I acknowledge that I am responsible to return this equipment within 48 hours of my exit from the business. Items must include the tablet, and all accompanying accessories provided at the time of assignment in reasonable working order. Items may be returned to a representative of OSL as outlined by my direct manager or OSL Head Office. Failure to do so may result in a pay hold and/or a subsequent payroll deduction for the replacement value.
3. In the event that the equipment is lost, stolen, damaged or consisting of missing components; I understand that I may be subject to a pay hold and/or a subsequent payroll deduction for the replacement value. Any lost or stolen equipment must be reported to our LP department at lp@oslrs.com, as highlighted in our Stolen/Missing Tablet Accessory Policy.
4. I acknowledge that this equipment is loaned to me for business purposes only and may not be enlisted for personal use under any circumstances. I will be responsible for following the OSL Policies and Guidelines communicated by OSL HQ, in the usage of all equipment and that any usage deemed to be inappropriate or unprofessional can be considered a breach of this agreement and would be addressed per OSL company policy as per the terms of OSL and/or as outlined within my employment agreement.
5. This equipment cannot be left unsecured or unattended and is always my personal responsibility to protect.
6. I acknowledge and agree that in order to remain in good standing with the TL Tablet Loan Agreement; I may be required to complete specific training(s) that OSL will assign as needed.
I understand and acknowledge the terms and conditions outlined above:
Please confirm your full mailing address below:
I understand that if I do not comply with this agreement I may be subject to a payroll deduction for the replacement value off all equipment from my current or final pay from OSL.
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Hire Date:
01-01-1900
Employee Number
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Verizon Salesmaker:
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Is your device lost, stolen or damaged?
Report Device
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Walmart WARP ID:
Default WARP Password:
OSL Learn username:
Default Password:
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Password1
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Select a category and enter a detail description of the issue you're experiencing below.
Select Program/Retailer:
Please enter the store #:
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What Postpaid carriers are you currently traited for?
What Postpaid Carrier changes are you requesting?
Include reason for request (please note – not all trait changes requests will be approved. Due to the Sprint/T-Mobile merger there will be no Sprint trait changes this year)
For all payroll issues, please include detailed information of the issue.
Example, please identify the type of problem:
Regular pay, Commission, Over Time, SPIFF, or Bonus.
  • Indicate which pay period you have noticed the issue (Example Dec. 8, 2017)
  • If applicable: What was the projected pay vs your anticipated.
  • Please ensure to contact your manager first, before submitting a ticket to payroll.
Customer Name:
Date & Time of interaction:
What primary & secondary ID was provided?
Reasons supporting why this customer was a fraudster:
What was the customer/potential fraudster looking to activate? (i.e. 2 high end devices with Verizon)

Call Technical Support:

Contact 700-WALMART during Connection Center hours and select Option 1 for Field Support.

For assistance with activating a wireless device after an order is submitted, Wireless Activation Specialists will be available via phone during the following hours:

  • Monday – Saturday: 9:00AM – 9:00PM local time
  • Sunday: 10:00AM EST – 8:00PM local time

While within a wireless transaction, if contact is needed with a WARP Wireless Activation Specialist or with the carrier, a pop-up will instruct the store associate of the action to take.

Enter the WARP ID below:
Enter the Employee's Full Name below:
Stay safe and continue to practice all safety precautions. Your health and well-being are a priority for us and we look forward to your return! Kindly touch base with your manager in advance of submitting this ticket to notify them of your absence.
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Thank you in advance for keeping us informed! The purpose of this app is for escalation and tracking purposes only. This  does not  replace any time and attendance protocols previously set in place. As such, all employees  must  inform their direct managers of any absences directly linked to COVID-19.

Please select an option from the drop down list:
Provide additional details based on your selection above, remember to include dates (i.e. when you started seeing the symptoms).
If entering quarantine, please provide start date of quarantine and number of days you intend to stay quarantined. Please forward all supporting medical documentation to the Human Resources department at hr@oslmobile.com
I would like to anonymously submit this ticket.
I understand by masking my details the recipient of this ticket will not be able to contact me on any follow up details for the issue listed above.
Ticket Created, please record the following reference #:
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FST@oslmobile.com
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In order to ship the Wisely Cards, please confirm your full mailing address below:
Indicate below the amount of packs you would like to order:
Note: The cards are shipped in packs of 50
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Quantity 50 Wisely Cards
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Device Status:
Date device was lost:
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